Modern Creative Art Lotus Leaf Glass Living Room Chandelier

When will I receive my order?
Your order will be delivered within 12-20 business days.
Tracking number and tracking link will be emailed to you after shipment. You can also find notifications about your shipping information on our Order Tracking Page.

Total Delivery Time (12-20 business days)= Processing Time + Shipping Time
Processing Time: 5-8 business days
Standard Shipping Time: 7-12 business days

For additional shipping information, please refer to our Shipping Policy or reach us via email at service@lightcollects.com.

Return
If you would like to return or exchange the product, please contact us within 30 days of delivery.

For more information about returns, please refer to our Return Policy or feel free to email us.

1. What's your guarantee? I never shop online before.
a. We take your privacy and security seriously. Our website uses encryption technology to ensure that your personal and payment information is kept secure during transactions.
b. After placing your order, you can always check the order status in our site. Once it is shipped, you will get a confirmation email including a tracking number. All of our express companies are reputable around all the world such as UPS Fedex USPS etc.
c. If you have any other concerns, you can reach us easily through contact us. Nothing to lose, we will even refund you if you are not satisfied!


2. What payment do you accept?
We accept major credit and debit cards, including:
1. Visa, MasterCard, American Express, Discover, JCB, Diners Club
2. PayPal
3. Apple Pay and Google Pay
4. Afterpay
5. Klarna


3. How to Track the Package?
Once an order has shipped out, we will send you a Shipping Confirmation email that includes the tracking number and the carrier. Just go to the carrier's website and use the tracking number to track your package.
If you have an account, the tracking number and website can also be found in the Order Status History in Account-My Orders.
If you are without an account, you can use the email address and order number via the website "Customer Service-Track Order" to check the tracking information.


4. How do i change or cancel an order?
We know how important your order is, so we aim to fulfill orders as quickly as possible.
- Orders canceled within 24 hours of payment confirmation will be eligible for a full refund.
- Orders canceled beyond 24 hours after payment confirmation will be eligible for a partial refund consisting of full shipping cost and 60% of the product purchase price.
- Once your order has been shipped, it can no longer be canceled.
While we cannot cancel or change an order once it has been placed you are welcome to return the item to us in accordance with our Returns Policy.


5. Are bulbs included with the light fixture?
Bulbs are not included unless otherwise noted.


6. What does the specification under the compatible bulbs, such as E27, E26, E14, etc mean? How to choose the right ones for my chandelier?
The specification such as E27, E26 means the diameter of the bulb base in millimeters. For example E27 means the diameter is 27mm.


7. Are there installation instructions for the light fixture?
Some products have special installation videos. If you don't know how to install the light, you can contact our customer service at service@lightcollects.com or find the installation instructions online yourself.
Please do not hesitate to contact our Customer Service at service@lightcollects.com if you do not find the information you are looking for.

1.A general explanation of the product features for all lighting fixtures. It doesn't mean the product on the current page is dimmable or three colors changeable.
Please check the Description section to find whether the current product is dimmable or not.
Three-color changed by switch version: controlled by a switch, you can adjust the color temperature of the light, there is no memory function, the next time you turn on the light will return to the initial setting.
Dimmable version: equipped with a remote control, and can adjust the brightness and color temperature of the light, not compatible with dimmers.


2. Color temperature, measured in Kelvin (K), refers to the color of light emitted by a light source. It helps in determining warmth or coolness of the light, affecting the ambiance and mood of a space. Here’s a simplified explanation:
Warm White (3000-3500K): Lights in this range give off a warm, cozy, and welcoming glow. They are suitable for living rooms, bedrooms, and dining areas, as they create a relaxing and comfortable environment.
Neutral Light (4500-5000K): Neutral light is bright and clear, mimicking natural daylight. It's versatile and works well in kitchens, bathrooms, offices, and retail spaces, promoting focus and visibility.
Cool White (6000-6500K): This temperature emits a crisp and invigorating light, enhancing concentration and energy. It's ideal for task-oriented areas such as workshops, garages, and display areas.
Each color temperature serves a different purpose and can significantly affect the functionality and aesthetics of a space. Choose a color temperature that aligns with the activities and atmosphere you want to create in each room.